- Booked All Day!
- Posts
- Is Your Website a Mobile Device Mess?
Is Your Website a Mobile Device Mess?
Stop losing customers to mobile device problems. Three easy fixes that take 15 minutes or less.

📆 In today’s newsletter:
Is your site all wonky on mobile? If so, your customers could be bolting.
Let’s keep it real - why authentic photos matter in your GBP.
I need more cowbell (err.. words on your website)!
🛜 Articles from Around the Web
We scour the depths of the internet so you don’t have to. Here’s a curated list of gems we think you’ll love—dive in!
📱 Is Your Website Broken on Phones? Three Ways to Spot and Solve It
When was the last time you checked your website on your phone? Not just to see if it loads, but to really use it like a customer would? Scroll around, click buttons, look for your phone number, and see if everything works smoothly.
If it's been a while, you might be in trouble.
Here's why: Most people (7 out of 10) search for home services on their phones. If your website is hard to use on mobile, they'll call your competition instead.
Plus, Google shows mobile-friendly websites first in search results. A bad mobile website hurts your Google ranking and costs you customers.
Three Easy Fixes You Can Do Right Now
1. Test Your Website on Your Phone (5 minutes)
Grab your phone and open your website. Pretend you're a customer with an emergency. Can you find your phone number in 10 seconds? Can you read everything without squinting or zooming in?
Quick fix: Put your phone number at the top of every page. Make it big enough to see and tap to call.
2. Check Your Menu (5 minutes)
Tap your menu button. Are the links easy to tap with your thumb? Can you find your services page without getting lost?
Quick fix: Make your menu buttons bigger and use simple names. "Services" is better than "What We Do."
3. Test Your Contact Form (5 minutes)
Try filling out your contact form on your phone. Are the boxes big enough to type in? Do you have to scroll left and right to see everything?
Quick fix: Use simple forms with big text boxes. Only ask for the basics: name, phone number, and what they need help with.
Why This Matters
Every person who visits your website on their phone and gets frustrated is a customer who will call someone else. These simple changes take 15 minutes but can bring you more calls and customers.
Bonus tip: Search "Google mobile friendly test" and type in your website. Google will tell you what's broken and how to fix it.
Don't let a hard-to-use website cost you jobs. Spend 15 minutes this weekend making these changes, and you'll start getting more calls.
Looking to boost your website’s visibility? Click here to schedule a call and discover if our services are the right fit for your needs.
📸 Why Real Photos Make Your Google Business Profile Rank Higher
You know it when you see it.
When you're looking at a Google Business Profile and see a perfect stock photo of a smiling plumber with spotless overalls, you instantly know it's fake. Compare that to a profile with real photos - actual work trucks, real before-and-after shots, and photos of the actual crew getting their hands dirty. You can tell the difference immediately.
Your customers can too. And so can Google.
When customers search for home services in your area, does your business show up first? If not, the problem might be simpler than you think: your Google Business Profile needs better photos. Real ones.
Here's what most business owners don't know: Google looks at your photos to decide how high to rank your business. Real, authentic photos can boost your ranking and bring you more customers.
Why Photos Matter for Your Google Ranking
1. Customers Trust What They Can See
When people see real photos of your work, your team, and your location, they trust your business more. They're more likely to call you, ask for directions, or visit your website. Google notices this activity and ranks businesses higher when customers interact with them more.
2. More Photos = More Calls
Businesses with lots of good photos get hundreds of percent more phone calls than those without photos. When customers can see your work and your team, they feel confident calling you for help.
3. Fresh Photos Show You're Active
Adding new photos regularly tells Google your business is active and current. Google prefers to show businesses that are engaged and up-to-date over ones that haven't updated anything in months.
Three Quick Photo Tips You Can Use Today
1. Show Your Real Work (10 minutes)
Take photos of actual jobs you've completed. Before and after shots work great. Skip the stock photos - customers want to see your real work, not generic pictures.
2. Add Photos of Your Team (5 minutes)
Take pictures of yourself and your crew at work. Put faces to your business name. Customers like knowing who will show up at their door.
3. Update Monthly (ongoing)
Add 3-5 new photos every month. Take pictures of recent jobs, your truck, or your team. Fresh photos keep your profile active and ranking well.
What Photos Work Best
Take photos of:
Your completed work (before/after shots)
Your team in action
Your vehicles and equipment
Your business location
Happy customers (with permission)
Avoid:
Blurry or dark photos
Stock photos from the internet
Photos that don't show your actual business
The Bottom Line
Good photos on your Google Business Profile work like a 24/7 salesperson. They build trust, get more people to call, and help Google rank your business higher in search results.
Spend 20 minutes this week adding real photos to your Google Business Profile. Your phone will start ringing more often.
Looking to boost your website’s visibility? Click here to schedule a call and discover if our services are the right fit for your needs.
🖥️ Your Website Needs More Words (Here's Why Google Cares)
Picture this: You visit a home service website and see beautiful photos of completed jobs, but hardly any words explaining what they do or how they help customers. The site looks nice, but you have no idea if they handle your specific problem.
That's exactly how Google feels about your website.
Here's the problem: Too many home service websites try to sell with pictures alone. They skip the words that Google needs to understand what they do and when to show them in search results.
If Google can't read about your services, it can't match you with customers searching for help.
Why Local Words Matter Most
Here's something many business owners miss: Google needs to know WHERE you provide services, not just WHAT services you provide. If you don't mention your city and surrounding towns in your website copy, Google might not show you to local customers who need help.
Think about it: When someone searches "plumber near me" or "Springfield HVAC repair," Google looks for websites that mention Springfield or nearby areas. If your website talks about plumbing but never mentions your location, you're invisible to local searches.
Why Google Needs Your Words
1. Google Reads, Not Looks
Google is basically blind. It can't see your beautiful photos or understand what they mean. But it can read every word on your website. More words = more chances for Google to understand what you do and show you to the right customers.
2. Words Connect You to Searches
When someone searches "emergency plumber near me" or "HVAC repair," Google looks for websites with those exact words. If your site only has pictures and no text about emergency plumbing or HVAC repair, Google won't show you to those customers.
3. More Words = More Opportunities
Every word on your site is a chance to connect with a customer search. The more you write about your services, the more ways Google can find you and match you with people who need help.
Three Easy Ways to Add the Right Words
1. Describe Each Service in Detail (30 minutes)
Don't just say "plumbing services." Write about:
Emergency pipe repairs
Water heater installation
Drain cleaning
Bathroom remodeling
The more specific you are, the better Google can match you with customers.
2. Add Customer Problem Words (15 minutes)
Think about how customers describe their problems:
"My toilet won't stop running"
"Water heater making weird noises"
"Basement flooding"
Use these exact phrases on your website so Google connects you with people searching for solutions.
3. Write About Your Service Area (10 minutes)
This is huge for local businesses. Google needs to know exactly where you work so it can show you to local customers. Include your city or town AND the surrounding areas you serve throughout your website:
"Emergency plumbing in downtown Springfield"
"Serving Oak Park, Riverside, and Forest Park"
"HVAC repair for west side Chicago residents"
Don't just mention your location once - use it naturally throughout your content.
What to Write About
For each service page, include:
What the service is
Common problems it solves
Why customers need it
How you do it differently
Your main city and surrounding areas you serve
Emergency vs. scheduled service
Example: Instead of just "Drain Cleaning," write: "Emergency drain cleaning for clogged kitchen sinks, bathroom drains, and main sewer lines in Springfield, Oak Park, and Forest Park. Available 24/7 for urgent blockages that won't wait until morning."
Pro tip: Mention your service areas naturally throughout your content, not just on one "service area" page. Google notices when location names appear multiple times across your website. Don’t go overboard. A couple times per page is perfectly fine.
The Bottom Line
Pretty pictures get attention, but words get customers. Google needs to read about your services to show you in search results. Every word you add is another way for customers to find you when they need help.
Quick action: Pick one service page this week and add 200-300 words describing exactly what you do, what problems you solve, and where you serve. Your phone will thank you.
Looking to boost your website’s visibility? Click here to schedule a call and discover if our services are the right fit for your needs.
How did you like today's newsletter? |